Emergent specializes in human-centered design, an empathic approach to creative problem solving.

what we do

Insight

Understanding human behavior is at the heart of everything we do. We frame inquiries and travel to the field to observe and interview people in the context of their own lives. Side-by-side with our clients, we transform our findings into inspirational insights that point toward new opportunities.

How We Work
A NIMBLE APPROACH

Complex challenges require a resilient mindset. We plan our research meticulously and pivot with purpose

GET CLOSE TO THE PROBLEM

We use all of our senses to understand what it feels like to walk a mile in someone else’s shoes

Insights & Opportunities

We Synthesize Discoveries Into
Actionable Opportunities.

Methods

USER INSIGHTS
EXPERIENCE MAPS
CONCEPTUAL FRAMEWORKS
OPPORTUNITY MAPS
PERSONAS
DESIGN PRINCIPLES

We Lead Creative Workshops to
Stimulate New Ideas.

Methods

GUIDED IDEATION
STRUCTURED BRAINSTORMS
SCENARIO BUILDING
JOURNEY MAPPING

Lo-Fi Prototypes

We Test New Ideas Quickly and Cheaply to Get Feedback From Future Users.

Methods

CO-CREATION
RAPID ITERATION
LOOKS LIKE/ACTS LIKE PROTOTYPES
SCENARIO PROTOTYPES
FOCUS GROUPS
MESSAGE RESONANCE

About Emergent

We Are Emergent.

Emergent Design is a traveling innovation firm. We use anthropology, design thinking and business strategy to help organizations create meaningful change.

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Emergent specializes in human-centered design, an empathic approach to creative problem solving.

what we do

About Emergent

We Are Emergent.

Our Clients