Our Approach
What Makes Us Tick
how we work
A Nimble Approach
Complex challenges require a resilient mindset. We plan our research meticulously and pivot with purpose.
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Solving Important Problems
We work with clients who share our passion for improving the human experience in ways that count.
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Living the Problem
We use all of our senses to understand what it feels like to walk a mile in someone else’s shoes.
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Unplugged Ethnography
Research takes unpredictable turns. We carry extra batteries and let our instincts drive.
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The Why Behind the What
We are obsessed with getting to the heart of what drives human behavior.
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Everyday Innovators
We take inspiration from people who solve problems in simple, clever, economical ways.
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Stories that Speak For Themselves
We transform data into narratives that bring insights to life.
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Super Models
We transform data into direction. Our behavioral models shine a light on the moments our clients can create value.
Playing to Strengths
We craft strategies that amplify the things our clients do better than anyone else.
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Brain Food
We create inspirational stimuli that push insights toward ideation.
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Real World Constraints
For new ideas to succeed, they must be grounded in reality. We use practical constraints as a catalyst for our creative process.
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Experimentation
We invent new methods to test ideas that seem ahead of their time.
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Fearless Trial and Error
Looking the fool is part the job. We keep our egos in check and stay open to brutally honest feedback.
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Fuzziness
Ambiguity is the mother of innovation. We embrace it.